Refund & Cancellation Policy

Every new account gets free trial credits with no credit card. Trial credits have no cash value and cannot be refunded or transferred.

• Plan tokens reset every calendar month. Unused plan tokens do not roll over.
• You can cancel a plan at any time from Billing & usage. Cancelling stops future renewals; your plan stays active until the end of the period you have paid for.
• We do not refund a plan period that has already started, or tokens that were used or left unused during it.

• Token packs never expire and are added to your balance right after payment.
• Packs are non-refundable once any tokens from the pack have been used.
• If you have not used any tokens from a pack, you can ask for a refund within 7 days of purchase.

• You were charged twice for the same purchase, or charged but your plan or tokens were not applied.
• A technical fault on our side stopped the service from working for an extended period.
• A refund is required by law.

Email support@digidaratechnologies.com from your account email with the payment date, the amount and the Razorpay payment ID if you have it. We reply within 2 business days.

Approved refunds go back to the original payment method through Razorpay. Banks usually take 5 to 10 business days to show it.

Meta (WhatsApp, Instagram, Messenger) may charge you directly for its own services, such as WhatsApp conversation fees. Those charges are between you and Meta, and we cannot refund them.